Agreement and website purpose
These Terms of Service (“Terms”) govern your use of the Reef Warden website, public support and partner intake, and any private staff or partner portal made available to you. By using an applicable surface, you agree to these Terms. If you do not agree, do not use it.
The website provides general information about Reef Warden and lets visitors submit product, professional, equipment, support, and partner inquiries. A submission does not guarantee availability, compatibility, pricing, response time, acceptance, directory placement, incentive terms, or a commercial relationship.
Product information and availability
Website materials may describe Reef Warden's current development work, intended product direction, and planned capabilities. Unless a capability is expressly confirmed as available for a specific account, product model, firmware version, connection method, or service tier in writing, it should not be treated as available, compatible, or included. Features, specifications, and timelines may change.
A website statement or manufacturer listing is not confirmation of compatibility. Reef Warden confirms supported functions for applicable products and services individually.
No aquarium safety guarantee
Reef Warden information and services are not substitutes for direct observation, independent testing, sound husbandry, manufacturer instructions, or qualified professional advice.
Do not rely solely on this website, a platform view, camera image, sensor reading, alert, or automated recommendation to protect livestock, equipment, or property. Independently confirm conditions and dosing decisions, maintain appropriate fail-safes, and retain human oversight. Reef Warden does not provide veterinary, chemical, engineering, electrical, or other professional advice through this website.
Equipment and brand references
Third-party product names, logos, and trademarks belong to their respective owners. References do not by themselves mean Reef Warden is affiliated with, endorsed by, sponsored by, certified by, partnered with, or compatible with those manufacturers. Compatibility may depend on model, firmware, configuration, connectivity, and future development.
Acceptable use
You may not use the website unlawfully; harm another person; bypass security or access controls; probe, scan, disrupt, overload, or scrape the website; submit malicious code, spam, fraud, or rights-violating content; or misrepresent your identity or authority.
Private accounts and partner directory
Staff and partner accounts are provisioned only to approved users and may be suspended or revoked to protect Reef Warden, users, correspondents, or service providers. Keep credentials and recovery codes confidential, use only the organization and permissions assigned to you, and promptly report suspected unauthorized access.
Partner directory listings are optional and may be verified, updated, paused, or removed. A listing is not a guarantee, endorsement, license verification, insurance verification, availability commitment, price quote, or warranty of a provider’s work. Visitors must evaluate and contract with providers directly. Partner incentives and obligations exist only in a separate written partner agreement.
Intellectual property and submissions
The website and its original text, graphics, interfaces, branding, software, and other content are owned by Reef Warden or its licensors and protected by applicable law. You may use the website for personal or internal business evaluation, but may not commercially reproduce or exploit its content.
You retain ownership of information you submit and authorize us to use it as reasonably necessary to respond, operate the website, and evaluate your inquiry. Voluntary feedback may be used without restriction or compensation, provided we do not publicly identify you without permission. Do not submit confidential information without a separate written agreement.
Third-party services
The website may reference third-party products, manufacturers, websites, or services. Reef Warden does not control and is not responsible for their content, availability, security, terms, or practices.
Disclaimers and liability
To the fullest extent permitted by law, the website is provided “as is” and “as available.” Reef Warden disclaims implied warranties including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the website will always be available, complete, secure, accurate, or error-free, or that planned features will become available.
To the fullest extent permitted by law, Reef Warden will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of data, revenue, profits, livestock, equipment, or property arising from or related to the website. Some jurisdictions do not permit certain exclusions, so they apply only to the extent allowed.
Changes, access, and contact
We may update the website and these Terms, and may restrict access when reasonably necessary to protect the website, Reef Warden, users, service providers, or others. Revised Terms will be posted with a new effective date.
Questions may be submitted through the contact form. Additional transaction-specific terms, including governing law and venue, will be established before any commercial service that requires them.